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A Confidential Resource

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Our Mission:

The Ombuds provides confidential services to help you resolve and cope more effectively with tough situations that may arise in your academic or workplace environment:

"No person should be treated like this. I need to figure out what to do."

"I'm caught in an adminstrative snafu. No one seems to be able to fix it."

"What happened to me is unfair. No one listened to my point of view."

Any faculty, student, staff, postdoc, or other member of the Stanford community can seek the advice of the Ombuds Office. The rights and interests of all parties to disputes are considered, with the aim of achieving fair outcomes.

 


 

The Ombuds:

 

  • Hears and discusses your concerns, and identifies options
  • Coaches you to independently resolve problems
  • Helps you open productive avenues of communication
  • Negotiates, facilitates, or mediates between some or all parties
  • Provides information about University policies and may refer you to other services and programs, such as formal grievance or complaint procedures