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The Role of the Ombuds

The Ombuds is a confidential resource available to all faculty, staff, postdocs, students or other members of the Stanford community. There is a separate Ombuds Office for the School of Medicine

Visitors to the Ombuds office are welcome to discuss any concern that is interfering with their academic or work life. The Ombuds will listen without judgment; offer information about policies and procedures, and help individuals identify and evaluate the different options available to address their concerns. The Ombuds Office is also a good place to confidentially raise concerns or recommendations for systems-level change. 

All meetings are kept strictly confidential and individuals remain in control of how they wish to address their concerns. 

Communications to the Ombuds do not put the University on notice of the content of the communication.

What the Ombuds Does

  • Listens to and discusses your concerns
  • Helps identify options for resolution
  • Can confidentially seek additional information to help guide you
  • Coaches you to independently resolve issues
  • Can informally negotiate options for resolution of your concern
  • Can help facilitate conversations or mediate disputes
  • Provides information about University policies and processes
  • Can provide information and referrals to other University services or programs
  • Can be a channel for individuals or groups to confidentiallyraise concerns and work toward responsible systemic change